Checkmate Productions Privacy Policy
This Privacy Policy explains how Checkmate Productions (“we”, “our”, “us”) collects, uses, and protects the personal data we collect from you when you use our website or engage with our services. We are committed to protecting your privacy and ensuring your rights under applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
WHAT DATA DO WE COLLECT AND HOW
We collect various types of information in several ways:
Information you give us
For example, when you submit a contact form on our website, we store personal information such as your name, email address, postal address, and telephone number. You may also provide us information when completing surveys, giving feedback on social media, or contacting us via email.
Information about your interactions with us
For example, when you visit our website, we collect information about how you interact with our content and ads. If you join our mailing list, we record which mailings you open and which links you click.
Information from third parties
We may occasionally receive information about you from third parties, such as research companies providing general insights compiled from publicly available data.
Sensitive personal data
We do not usually collect special category data (such as health information, race, religious beliefs, or political opinions). If there is a clear and necessary reason to do so, we will only process such data with your explicit consent or where legally required.
HOW WE USE YOUR DATA
We process your personal data for the following purposes:
To perform a contract: For example, processing an order, contacting you about a booking, or resolving payment issues.
For our legitimate interests: To improve our services, personalise communications, prevent fraud, and analyse audience engagement, provided this does not override your rights.
With your explicit consent: For any uses not covered above, we will ask for your consent.
MARKETING
We would like to send you information about our work that is relevant and timely. We may tailor our communications based on your booking history and stated preferences.
We rely on legitimate interest for email communications, but always provide an unsubscribe link in every message.
We will only contact you by telephone for marketing if you have given explicit consent.
You can withdraw your consent or opt out of marketing at any time.
DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the type of data (for example, booking information may be retained for up to 7 years to comply with financial regulations).
SECURITY OF YOUR DATA
We implement appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure. Access to your data is restricted to staff and service providers who need it for legitimate purposes.
YOUR DATA PROTECTION RIGHTS
You have the following rights under data protection law:
Right of access – request copies of the personal data we hold about you.
Right to rectification – request correction of inaccurate or incomplete data.
Right to erasure – request deletion of your personal data under certain circumstances.
Right to restrict processing – request restriction of our use of your data.
Right to object – object to processing based on legitimate interests or direct marketing.
Right to data portability – request your data in a machine-readable format and transfer it to another organisation.
We will respond to all requests within one month.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: www.ico.org.uk.
COOKIES
Cookies are small text files placed on your device to collect standard internet log and visitor behaviour information. They help us improve your experience, for example by keeping track of your basket or analysing how you use our website.
You can manage cookies through your browser settings. Please note that some features of our site may not function properly if you disable cookies.
OTHER PROCESSING ACTIVITIES
In addition to the above, we may process your data to:
Analyse engagement with our communications to make them more relevant.
Identify and prevent fraud.
Improve our website and advertising effectiveness.
Use profiling or research tools to understand supporter interests and philanthropic potential (using publicly available data).
You have the right to object to this type of processing at any time.
DISCLOSURE OF YOUR DATA TO THIRD PARTIES
We may share your personal data in the following circumstances:
With our subsidiaries or service providers (e.g. ticketing or payment platforms) where necessary to provide services.
Where required by law or regulation (e.g. government bodies, law enforcement).
With trusted partners who process data on our behalf under strict instructions and security measures.
We will not transfer or store your data outside the UK or EEA unless appropriate safeguards (such as standard contractual clauses) are in place.
CHILDREN’S DATA
Our services are not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us so we can delete it.
CHANGES TO THIS POLICY
We keep our privacy policy under regular review and will post updates on this page. This policy was last updated on 5 September 2025.
CONTACT US
Checkmate Productions is the data controller for your personal data.
If you have any questions about this policy or wish to exercise your data protection rights, please contact us:
📧 Email: hello@checkmateproductions.co.uk